| Network Topologies: |
Ethernet (10/100/1000), Wi-Fi (802.11a, b, g) |
| Network Protocols: |
TCP/IP (DHCP/WINS, DNS), Active Directory |
| LAN/WAN Hardware: |
Routers: Cisco 25xx, 3624 series
Switches/Hubs: Cisco Catalyst 55xx, Cabletron, 3Com |
| Server Hardware: |
Compaq/HP ProLiant, Dell PowerEdge, IBM Netfinity |
| Network O/S: |
Microsoft Windows 2003/2000 Server, NT Server (3.x - 4),
entire BackOffice Suite (Exchange, SQL, SMS, IIS, SNA) |
| Network Software: |
Legato, ArcServe, Sniffer, PowerChute, Visio, Ghost,
scripting (PowerShell, KiX, DOS), RK tools & utilities |
| PC Client Hardware: |
all AMD & Intel CPUs , i.e. Dell, HP, Compaq, IBM |
| PC Client O/S: |
Microsoft Windows Professional (XP and Vista),
NT Workstation (3.51 - 4), DOS (3.x - 6.22),
Windows (3.x, WFW, Windows95 & Windows98) |
| PC Client Software: |
Microsoft Office Suite (thru 2007), Attachmate Extra!,
many DOS/Windows applications, tools, and utilities |
| Network & Server Engineer |
2001 to present |
|
self-employed contractor (mostly 1099 work) - Tampa, Florida |
- upgraded several businesses from Windows Server 2000 to Server 2003
- installed many wireless access points, printers, and numerous other peripherals
- server upgrades: moved data stores from old server to new server for Exchange & SQL
- implemented load-balancing for physical NICs & server roles (DHCP/DNS/file/print)
- automated reporting processes via service-based scheduler and PowerShell scripting
- utilized numerous Microsoft & 3rd party tools to resolve varied Active Directory anomalies
- used scripting tools to efficiently add many dozens of new users to AD quickly
- modified Group Policies in AD to lock-down desktop users & password lockout policies
- implemented policies in ISA Server to restrict web surfing by employees
- diagnosed server resource issues for Exchange 2007 thrashing & using all available RAM
- upgraded anti-virus clients to server-based corporate version for centralized management
- performed thorough and detailed LAN assessments to prioritize future upgrades
- resolved all kinds of network “weirdness” – slow printing, network cable degradation
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| Software Distribution Engineer (contractor for
Verizon ) |
4/2002 to 5/2007 |
|
Pomeroy IT Services - Tampa, Florida |
- implemented end-client software changes across the entire enterprise using BMC Marimba
- consistently increased the overall team's efficiencies and success rates:
- wrote literally hundreds of command-line batch scripts to automate repetitive tasks
- key member of team that implemented WOL usage to increase pingable PCs
- fine-tuned & ran numerous SQL queries to ensure timely and accurate results
- coordinated implementation of custom-written GUI tools to monitor push progress
- repeatedly utilized numerous remote administration tools such as WinVNC, Remote
Desktop Protocol, SMS, UNC command-line, and MS Resource Kit utilities
- trained & mentored over a dozen new team members throughout my tenure
- frequently consulted in matters of workload and specific personnel assigned to tasks
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| Network Manager |
8/2001 to 3/2002 |
|
ThruComm - St. Petersburg, Florida |
- one-man shop = solely responsible for all IT functions (software/hardware/network/WAN)
- complete & thorough analysis of computer hardware inventory and software licensing
- coordinated & executed entire office relocation (50 users) -- new data T1s and IP block
- rebuilt several servers onsite: migrated from NT4 Server to Win2000 Server
- implemented anti-virus solution on in-house Microsoft Exchange server
- implemented in-house IIS server to host multiple intranet & internet websites
- assisted in planning & execution of migration from SQL 6.5 to SQL 2000
- researched & recommended several external firewall solutions where none existed;
fine-tuned their Proxy Server to filter ports/limit access in the meantime
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| Senior LAN Administrator |
3/1998 to 7/2001 |
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MCI WorldCom - Richmond, Virginia |
- complete and thorough NT4 network administration & PC/LAN Support
- participant on project team to migrate entire enterprise of 70,000 users to Active Directory
- relocated a 70-user call center office into a newly-built building
- implementation of data/voice facilities (orchestrated cable pulls, WAN drops, etc.)
- created multiple disaster recovery scenarios: power, redundancy, hotsite prep.
- coordinated protocol migration of another call center from token-ring to Ethernet
- lowered TCO (Total Cost of Ownership) by standardizing all desktop PCs in two call centers:
- extensive implementation of MS Resource Kit tools and utilities to perform silent
installs/upgrades of all end-client software and drivers via batch scripting
- implemented NT Server's mandatory roaming profiles & NT domain policies
- analysis of end-user PCs for "inappropriate" web usage, which could have
made the Company vulnerable to sexual harassment lawsuits
- utilized Ghost imaging software to easily manage complete desktop rollout
- flattened overall domain structure by merging orphan domains into a single
master-resource domain model which reduced overall network overhead
- implemented organizational anti-virus solution which updated servers & end-user PCs
from a central server to maximize speed and flexibility; also advised & instructed other
business units on install & config, which was eventually implemented Corporate-wide
- mentored several junior network administrators throughout my tenure
- oversaw the closing of these two Order Entry offices: inventory & shipping equipment
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| LAN/WAN Administrator (Contractor) |
4/1997 to 1/1998 |
|
IPC
Technologies - Richmond, Virginia |
- provided PC/LAN hardware support for an international textile manufacturing firm
- performed several IS roles for a national stock brokerage firm:
- assisted in design & setup of their in-house PC configuration center
- helped resolve LAN/WAN hardware infrastructure issues
- MS-Mail and NT Domain Administration: User & Server Manager,
as well as the full Microsoft BackOffice suite (Exchange, SNA, SMS)
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| Technology Management Consultant |
9/1995 to 1/1997 |
|
Trigon
BlueCross BlueShield - Richmond, Virginia |
- team member for support of 100+ servers in a mixed setting (NT, OS/2)
- addressed & resolved PC/LAN hardware & software issues in a heterogeneous
environment of 2500+ desktop PCs
- served on several project teams -- both as participant and leader
- evaluated new hardware & software technologies for definition of enterprise standards
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LAN Administrator / Programmer |
6/1993 to 9/1995 |
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Commonwealth of Virginia - Department of Information Technology - Richmond, Virginia |
- administrator of departmental Banyan VINES LAN; end-user support and
training
- built, configured, tested, installed, and maintained all
departmental PCs
- provided complete PC/LAN support for several state-contracted clients
- coded, tested, implemented, and modified Unisys DML COBOL programs
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| Production Control Coordinator |
2/1992 to 4/1993 |
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Encore Service Systems - Boca Raton, Florida |
- developed, implemented, and maintained a PC-based multi-relational database
of physical LAN cabling for entire firm in AlphaFour
- troubleshot PC/LAN hardware and software issues (OS/2 LAN Manager, 3270)
- coded ICCF, JCL, and COBOL on the IBM 4381 to process user requests
- provided backup support for Computer Operations staff (IBM 4381, various peripherals)
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